Privacy Policy

Introduction

Easy As IT respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Easy As IT collects, uses, and protects personal information provided through this website or during the provision of services.

Information We Collect

Easy As IT may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Address (if required for onsite services)

  • Details about your computer or technical issue

  • Files or images uploaded through service request forms

This information is collected only when voluntarily provided by customers.

How Your Information Is Used

Personal information may be used for the following purposes:

  • Responding to enquiries

  • Providing repair or IT support services

  • Communicating about repairs or service requests

  • Issuing invoices or service records

  • Improving website functionality and services

Easy As IT does not sell or distribute personal information to third parties.

Storage and Security of Information

Reasonable steps are taken to ensure personal information is stored securely and protected from unauthorized access.

Information is retained only for as long as necessary to provide services and maintain appropriate business records.

Uploaded Files

Files uploaded through the repair request form are used solely for the purpose of diagnosing or assessing technical issues.

These files are stored securely and will not be shared with third parties unless required for the provision of services.

Website Analytics and Cookies

This website may use analytics tools (such as Google Analytics) to collect anonymous information about how visitors use the site.

This may include information such as:

  • pages visited

  • time spent on pages

  • browser type

  • device type

This data is used only to improve website performance and user experience.

Third-Party Services

This website may use third-party services such as:

  • Google Reviews widgets

  • analytics tools

  • embedded services

These services may collect limited information in accordance with their own privacy policies.

Access to Personal Information

You have the right under the Privacy Act 2020 to request access to personal information held about you and request corrections if necessary.

Requests can be made by contacting Easy As IT directly.

Changes to This Policy

This Privacy Policy may be updated from time to time.

The latest version will always be available on this website.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:
Easy As IT
Porirua, New Zealand